Keynote Talks
for frontline pharmacists,
managers, executives & owners
50min didactic + 10min Q&A
Team Design:
A New Hiring Model for Culture and Performance
Why staffing is a pandemic problem in pharmacy today?
Old-school versus new-school hiring
A model to automate the hiring process for busy pharmacists
Hiring staff without pharmacy experience
The pharmacy staff personality trifecta
Evergreen job posting
Setting up a systemic pipeline of staff
Hiring internally & succession planning
Practical job interview concepts
Top 5 interview questions
The pharmacy staff training step ladder
Assessing vulnerability: your pharmacy employee depth chart
Employment agreements for pharmacy staff
50min didactic + 10min Q&A
Employee Engagement:
Building Pharmacy Teams that Last
Case: 3 disengaged staff members and the future of each employee
What is employee engagement?
Do surveys work?
The benefits of an engaged workforce
Characteristics of engaged vs disengaged employees
Key aspects of engagement: discretionary effort, cognitive involvement, beyond satisfaction
Graphic: quiet quitting, engagement & burnout as a spectrum
The 3 Cs: culture, connection & compensation
Assessing vulnerability: your pharmacy employee depth chart
Why the boss is so important and the 7 characteristics of ideal pharmacy leaders
“Basal & bolus” effort from pharmacy leaders: what can we do day-to-day and what special events can we capitalize on through the year?
50min didactic + 10min Q&A
The Resilient Practitioner: Preventing the Burnout Tipping Point
Case: Overloaded & overwhelmed
The "stress, burnout, learning" curve
What is burnout & is it reversible?
Statistically, are pharmacist at risk of burnout?
Tactics for burnout prevention at work
Tactics for burnout prevention at home
Pharmacy leader mindset: Do-er versus Thinker
Key dispensary workflow automations
Predictable versus unpredictable Rx count
Your identity spidergram
Staff succession planning & delegation at its best
Tactfully earning respect
Work-life balance
Your perfect pharmacist morning
Sleep hygiene, journaling, hydration & nutrition
featured
on stage at
